Privacy Policy for So U'i Designs LLC

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Effective Date: January 12, 2026

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At So U'i Designs LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you interact with our website or make purchases.

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1. Information We Collect

When you visit our website, make a purchase, or contact us, we may collect:

• Personal Information: Name, email address, phone number, shipping and billing addresses.

• Payment Information: Credit card or payment details (processed securely by our payment processor; we do notstore your payment details).

• Usage Information: How you interact with our website, such as pages visited, items added to your cart, and browsing activity.

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and customer service.

• Communicate about your orders, promotions, or updates (you can opt out of marketing emails anytime).

• Improve our website and product offerings.

• Comply with legal obligations, such as taxes and payment processing.

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3. How We Share Your Information

We do not sell or trade your personal information. We may share your information with:

• Payment processors to securely handle transactions.

• Shipping companies to deliver your orders.

• Service providers who help us operate our website (like email services or website hosting).

All third parties are required to protect your information and use it only to provide the services we request.

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4. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly.

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5. Your Rights

You have the right to:

• Access and correct your personal information.

• Request deletion of your information (subject to legal and business requirements).

• Opt out of marketing emails at any time by clicking “unsubscribe” in our messages.

To exercise any of these rights, please contact us at:
Email: souidesigns808@gmail.com

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6. Security

We take reasonable measures to protect your information. While no method is 100% secure, we use encryption and secure servers to safeguard your data.
 

7. Changes to This Privacy Policy

We may update this policy from time to time. The effective date at the top will be updated when changes occur. Please check this page periodically.
 

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
So U'i Designs LLC
Email: souidesigns808@gmail.com

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By sharing photos or videos of So U'i Designs LLC products and tagging or mentioning us on social media, you grant us permission to reshare your content on our platforms, including but not limited to Instagram, Facebook, our website, and marketing materials.

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This includes:

• Reposting to our social media feeds or stories

• Featuring your content on our website

• Using your content for promotional or marketing purposes

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We will always do our best to credit you by tagging your username when your content is shared.

If you would prefer that we do not reshare your content, please send us a direct message or email and let us know.

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Mahalo for being part of the So U'i Designs LLC community, we love seeing how you style our pieces! 💖✨

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At So U‘i Designs, we are committed to delivering your purchase in a timely manner. All orders are shipped within 3 to 5 business days after payment has been completed. Please be sure to double-check your shipping address before confirming your order, as changes cannot be made once it has been placed. Shipping confirmation and tracking numbers are provided, and please note that some international destinations may require additional shipping charges after your order has been placed.

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We are not responsible for packages that are lost or stolen during transit. Once a package has left our shop and has been received by USPS, liability transfers to the carrier. For assistance with lost or stolen packages, please contact USPS Customer Support at 1-800-ASK-USPS® (800-275-8777). Customer support is available Monday through Friday from 8:00 a.m. to 8:30 p.m. ET, Saturday from 8:00 a.m. to 6:00 p.m. ET, and is closed on Sundays and holidays.